SPRING CORE VALUES
We don’t ask why, we ask why not?
We do the right thing.
We always go above and beyond.
We accomplish more together.
We don’t ask why, we ask why not?
We do the right thing.
We always go above and beyond.
We accomplish more together.
‘Spring’ continues to revolutionise the property market. A bold brand that transforms the way people sell their homes by providing certainty, ease, and simplicity.
With a nation-wide customer base, we are market leaders in the B2B part-exchange category as well as the direct-to-consumer B2C space.
We are based in South London near East Croydon, a major transport hub with easy links to Clapham Junction, Victoria, London Bridge and the South East.
Once you respond to an advert with your CV and covering letter, your application will be considered and assessed against the criteria for the role detailed in the job description.
If your CV is of interest to Spring, a first stage telephone interview will be arranged with our Recruitment team.
The second stage of recruitment process would include an interview with the relevant department Spring managers. This could take place over a couple of stages, but don’t worry we are all very friendly and we can answer any questions you may have long the way! Often there is a third round of interviews with other department members and managers.
This may sound daunting, but this is very much a two-way process for us. You need to make sure this would be to the right role for you just as much as we want to find the right person!
On top of working with a great team in an environment that promotes learning and professional development, you will also receive:
We advertise vacant positions here and also on our Spring LinkedIn page. Suitable applicants can send their CV and cover letter to: [email protected]
Business Development Managers
JOB DESCRIPTION:
The Business Development Manager will be responsible for driving leads and referrals from our accounts by building and maintaining relationships, attending key meetings, and advocating for and explaining our offering to our clients, particularly our Estate Agency Clients. This role will require travel 3-4 days a week with occasional days in the office. This individual will need to be mature and independent with excellent communication and relationship skills. We are looking for a natural “galvaniser” – someone who enjoys rallying people around a common goal. The ideal candidate will be able to reflect on our business development strategy, analyse results and share their insights with the wider Spring team. The successful candidate will be an integral part of Spring’s Lead Generation team and will work closely with our Relationship, Valuations, Marketing and Customer Teams. We are looking for a customer-centric person, who understands that excellent service to clients leads to greater profitability.
KEY DUTIES AND RESPONSIBILITIES:
Attend client meetings to promote our product and train their teams.
Build and maintain profitable relationships with our B2B clients including agency branch managers and area directors through face-to-face visits, emails and call, ensuring we can unlock long-term value.
Expand our customer base through strategic planning and implementation.
Provide excellent service to clients, responding swiftly and effectively to their needs and requests.
Be the primary point of contact for our Estate Agency clients.
Proactively manage the meeting schedule with our Estate Agency clients.
Track and analyse daily, weekly, and monthly sales funnel reporting, using the data to highlight and plan process improvements.
Report internally and externally to clients on results of the sales strategy.
Meet with Spring Team members to share knowledge and plan strategy.
Use our CRM to maintain and analyse all data.
Forecast sales performance for your clients.
Performance in this role is measured on volume of leads and acquisitions, profitability as well as the quality of customer service delivered.
PERSON SPECIFICATION:
Able to be competitive and sales focused while remaining customer-centric and responsive to client needs.
Ability to communicate, present and influence key stakeholders at all levels of an organization
Proven ability to juggle multiple priorities, while maintaining attention to detail
Naturally curious & intelligent
Professional at all times
Excellent communicator – both written and verbal
Good listening, negotiation and presentation skills
Significant Estate Agency knowledge
Numerical / data driven
Empathic & kind
Self-starter & proactive
Creative thinker & solutions oriented
Naturally personable with excellent interpersonal skills
Acts as a role model and ambassador for the Company
Calm under pressure/scrutiny
Fluent in English
GENERAL SKILLS AND EXPERIENCE:
7+ years experience in Estate Agency
Strong skills in customer service and relationship management
Experienced working with B2B clients
Customer Service qualifications – desirable
Proficient using MS Office and comfortable to work with various software platforms
Comfortable using CRMs, Salesforce ideally.